We are committed to protecting the privacy and information of everyone visiting our site. Learn how we collect, use, and protect your data.

Information We Collect

We collect minimal personal information only as needed to provide support and improve your website experience.

• Basic contact details (name, email, phone) when you submit queries or feedback forms.
• Household budget needs or general interests selected during resource downloads or contacts.
• Usage and analytics data for site improvement, collected via cookies with your consent.
• Any message content you voluntarily enter through forms, excluding sensitive financial records.

How We Use Information

We use your information strictly to support your requests and improve our household budgeting resources.

• Responding to your queries and providing requested resources or support.
• Analysing anonymous usage trends to improve content for South African families.
• Maintaining security of the site and user information at all times.
• Communicating updates about new guides, if you opt in.

Your Rights and Legal Basis

Your privacy is protected by South African POPIA and global privacy standards.

We process your information only with your consent or as required to provide requested support, and you can withdraw consent at any time.

Sharing Information

We do not sell or give your data to outside parties except where required by law.

• Information may be shared with service providers to deliver website features but only under strict data protection controls.
• Legal authorities may receive data if legally required to investigate misuse or fraud.
• Aggregated, fully non-personal usage data may be used to improve services.

Data Security

We use best-practice technical and organisational measures to safeguard all visitor information. Access is restricted to staff and service providers who need it, with regular system reviews to prevent unauthorised access.

Your Privacy Rights

You may access, update, correct, or request deletion of your data held by us at any time.

• Request a copy of personal details stored on file.
• Update incorrect or outdated contact information.
• Withdraw email consent or opt out of communications.
• Request deletion of your contact or message details.

Cookies and Tracking

Our site uses essential and analytics cookies to improve your experience and understand site traffic. Sensitive data is never stored in cookies.

Read Cookie Policy Read Cookie Policy

Contact Us

To exercise your privacy rights or ask about our policies, use the contact details below.

Updates to This Policy

We may update this policy and will always note the current date below. Review regularly for any changes.